Legal action worth it?

Can't verify ID because Coinbase requires a passport (no other type of document is accepted) issued by country of residence, which I do not have because I was born in a different country.

I am starting to consider legal action. Is it worth it? How much headache am I looking at? They don’t have offices in my country. Is there an international organ that regulates this stuff?

Since this seems to be a recurring topic, is there a class action taking shape somewhere?

Coinbase onboarding process should require ID validation before any transaction can be made, but instead they allow people to put money in even if the user can’t meet the absurdly specific criteria to verify the account: ID must be issued by your country of residence and not all types of ID are accepted. So then the account gets suspended without notice and the user loses access to wallet and funds permanently, because they won't accept an international passport as valid ID. I mean that’s gotta be illegal.

In my case they failed to notify when and why the account was suspended until I tried to login and the nightmare began. Months and months emailing support to repeatedly get a standard response.

“You cannot verify yourself because you currently did not provide acceptable documentation”

It was acceptable when I onboarded. My identity has not changed but the same document is no longer accepted and they don’t seem to care about fixing a problem they created.