Account got hacked and epic refuses to help

Hello everyone,

I need help or some tips.

For the past year, I’ve been trying to recover my hacked Epic Games account through their support, but so far, I’ve had no success. I’ve submitted 27 recovery requests, and all of them have been denied—each time for a different reason.

At one point, support even told me, “I have found YOUR account, but due to security reasons, I can’t make any changes.” That has to be a joke, right?

The live support hasn’t been helpful either. Most of the time, it doesn’t even load or isn’t available.

I was about to give up, but I keep reading stories on Reddit about people who eventually got their accounts back because they didn’t stop trying. The problem is, I don’t know what else to do. Epic Support keeps telling me that they can only help if I submit yet another recovery request.

I have so much proof of ownership, yet it’s still incredibly difficult to recover my account.

Here’s the evidence I have: • The email used to create the account • The locations where Fortnite was played • Screenshots of me playing • Multiple receipt numbers • Transaction numbers from PlayStation • Emails confirming linked accounts (e.g., Epic connected to Ubisoft) • Previous usernames I’ve used • The serial number of my PlayStation, which I played on for three years • A credit card number I once used (only for the Ikonik skin)

Any advice? I’m running out of options, and Epic Support just keeps sending me in circles.