Failed QEs.. Advice needed 🥲

Failed my QEs and my PhD is uncertain. Feel like a massive failure… I had to answer and pass 4 questions.. I got a high pass on three and failed the last one in a tiebreaker.. And failed one question again the second exam in a tiebreaker.. The Department Chair and my advisor’s said they have my back and the faculty will meet soon to decide if any recourse may exist. No idea what that means.. Has anyone gone through this? I am heartbroken. The lowest moment in my life…