Newbie

Hi. First cruise as a family and first with msc this summer. MSC seaside 7nts from Naples. We have a grand suite room 11003 I believe this has bunks in the lounge and a main bed.

I tried to do the upgrade request thing but it said I wasn’t eligible. Are there other ways to try and bid for an upgrade ? I assume only YC suites would be bigger ? We value space more than services. Thanks !