So frustrated with not hearing back from support.

I haven't been able to play at all due to a bug- where my game is frozen in the fight with Helmut. It's been since the beginning of January- I can't click on anything, or do anything. I made sure to link my account- and even after all the updates my game is just perpetually bugged with me unable to do anything.

I sent two tickets, with no response- I understand it's a small team, but having to wait well over a month, seemingly approaching a month and a half to hear back from support seems a bit ridiculous.

I really want to support the game, as I was having so much fun with it- but I don't think I'll be getting a response from the support team at this rate.